SHIPPING POLICY (Unlimited Lights LLC)

This Shipping Policy applies to purchases made from Unlimited Lights LLC through https://www.emergencylights.net/.

Unlimited Lights LLC ships to most locations nationwide. Certain products may be subject to shipping restrictions or prohibited from delivery to specific destinations.

Shipping Carriers

We ship using UPS, FedEx, and USPS. For larger/heavier shipments, orders may ship via freight when required.

Expedited shipping options may be available at checkout and are subject to carrier availability in your area. At this time, we do not ship to P.O. Box addresses. Please provide a valid physical address when placing your order.

For special shipping requests, please contact us at (800) 847-1955 or email sales@unlimitedlights.com.

If a shipment requires customs clearance (where applicable), any taxes, customs fees, or import duties are the responsibility of the buyer and are not included in the purchase price.

Order Processing & Tracking

Shipping and delivery dates are estimated based on product availability and the selected shipping method. Most orders are processed within 24–48 business hours.

Once shipped, you’ll receive a tracking number via email. Tracking may take up to 48 hours to activate on the carrier’s website. During this time, no changes can be made to the shipping address or order.

2-Day Shipping Policy

Selecting 2-Day Shipping means your package will arrive two business days after your order has been processed and verified. Most orders are reviewed and processed the next business day, provided no additional information is needed. If your order requires clarification (e.g., address issues, product questions, or payment verification), shipping may be delayed. We will notify you promptly if any issues arise that impact your shipment timeline.

Shipping Rates

Shipping costs are calculated based on the weight and dimensions of each product (as shown on the product page). To align with carrier requirements, weight is rounded up to the nearest whole pound.

Multiple Shipments

Orders may ship from multiple warehouses or directly from suppliers. This may result in items arriving in separate packages.

Delivery Responsibility

Once your package has been marked as delivered by the carrier, Unlimited Lights LLC is no longer responsible for the package. Please ensure the delivery location is secure. If you are concerned about theft or delivery accuracy, consider selecting a signature-required option or shipping to a business address.

Damaged Shipments

If your order arrives damaged, have the carrier note the damage at the time of delivery when possible. Email clear photos of the damaged product and packaging to sales@unlimitedlights.com within 72 hours so we can initiate a claim and arrange a replacement if applicable. Photos are required to initiate a claim.

Substitutions (If Applicable)

In rare situations where a product is out of stock or discontinued, we may offer a substitute item of equal or greater value. You will be notified of any substitutions before shipment.

Billing & Payment

Orders are charged at the time of purchase. We accept major payment methods, including Shop Pay, PayPal, Amazon Pay, and Google Pay (where available at checkout). Estimated shipping dates will be included in your order confirmation email. If you have not received a shipping notification within the estimated timeframe, please contact customer service for an update.

What “Fast Shipping” Means to Us

We define Fast Shipping as a combination of quick fulfillment and dependable delivery. Most in-stock items are processed and shipped within 1–2 business days, with standard delivery typically taking 5–7 business days from the ship date. Items marked FAST SHIP typically ship the same day if the order is placed before noon. If you are concerned about receiving a product by a certain date, please call us at (800) 847-1955.